Privacy Policy

Effective Date: June 30, 2026

I.B. Roofing Muskoka ("we," "us," or "our") operates the website ibroofingmuskoka.ca. This Privacy Policy describes how your personal information is collected, used, and disclosed when you visit our website or submit an inquiry through our contact forms. We are fully committed to protecting your privacy in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the provincial regulations of Ontario.

1. Personal Information We Collect

When you visit our website and choose to interact with our contact or estimate forms, we collect specific personal information that you voluntarily provide to us. This includes:

  • Full Name

  • Email Address

  • Phone Number

  • Property Address (Optional, used for project location purposes)

  • Message Details (Information regarding your roofing or structural service requirements)

2. How We Use Your Personal Information

We use the personal information collected through our website exclusively for legitimate business operations, including:

  • Scheduling technical site visits, roof inspections, and assessments.

  • Preparing and sending customized project estimates and quotes via email.

  • Contacting you via phone or email to coordinate logistics, materials, and project schedules.

3. Data Sharing and Third-Party Disclosure

Your privacy is paramount to us. I.B. Roofing Muskoka does not sell, rent, trade, or lease your personal information to third parties. Access to your data is strictly limited to:

  • Our internal administrative team and the business owner to fulfill your service requests.

  • Trusted third-party digital infrastructure providers (such as Hostinger and our secure form processors) solely for the purpose of hosting and managing our website communications.

4. Tracking Technologies and Cookies (Analytics & Pixels)

To improve your user experience and optimize our digital services, our website utilizes standard tracking tools, including Google Analytics and/or the Meta (Facebook) Pixel. These tools collect anonymized data regarding how users interact with our site (e.g., pages visited, time spent on site) using cookies. You can choose to disable cookies through your individual browser settings at any time.

5. Data Security and Retention

All personal information submitted through our online forms is securely stored and managed within Hostinger’s secure database infrastructure. We implement appropriate technical and administrative security measures to protect your data against unauthorized access, loss, or alteration. We retain your personal information only for as long as necessary to fulfill the commercial purposes outlined in this policy or to comply with legal obligations.

6. Your Rights Under Canadian Law (PIPEDA)

Under PIPEDA, you have the right to access, update, or request the deletion of the personal information we hold about you. If you wish to exercise these rights or have any questions regarding your data privacy, please contact our designated Privacy Contact: